Privacy Policy and Protection of Personal Data

At HÛ Nefes, we value the privacy of our visitors and customers. This Privacy Policy has been prepared to inform you about the scope in which your personal data is processed and protected, as well as your rights, when you visit the hunefes.com website, create an account, contact us, or use products and services through our site.

What Personal Data Can We Process?

Depending on your use of our website and the transactions you perform, we may process your first name, last name, contact information, email address, phone number, billing and shipping information, order and transaction details, account information, customer support requests, and technical data related to your use of the website. The processing of card information used during payment transactions may be carried out by the relevant payment institution, depending on the preferred payment method and the payment service provider’s infrastructure.

For What Purposes Is Personal Data Processed?

Personal data is used to receive and fulfill orders, provide products or services, process payments and invoices, carrying out membership and user account transactions, responding to customer requests and communication inquiries, fulfilling legal obligations, ensuring information and transaction security, preventing fraud and misuse, and improving the functionality of the website.

Legal Grounds for the Processing of Personal Data

Personal data is processed based on the legal grounds set forth in applicable legislation, primarily the Personal Data Protection Law No. 6698. Data may be processed if it is expressly provided for by law, is directly related to the conclusion or performance of a contract, is necessary to fulfill legal obligations, is necessary to establish, exercise, or protect a right, or is required by legitimate interests, provided that such processing does not infringe upon the data subject’s fundamental rights and freedoms. In cases where explicit consent is required, the data subject’s explicit consent is obtained.

With Whom Can Personal Data Be Shared?

Your personal data will be processed only to the extent necessary and provided that the legal conditions are met; with shipping and logistics service providers to carry out order and delivery processes; with payment service providers to process payments; with service providers to maintain the website’s technical infrastructure and hosting services; and with authorized public institutions and organizations as required by law.

Cookies and Similar Technologies

hunefes.com may use cookies and similar technologies to ensure the secure and proper functioning of the website, to remember user preferences, and to analyze website usage where permitted. The use of non-essential cookies is subject to the user’s preference or explicit consent, as required by applicable law. Detailed information regarding the use of cookies can be found on our Cookie Policy page.

Storage and Security of Personal Data

Personal data is retained for as long as necessary for the purpose for which it is processed, taking into account the retention periods prescribed by applicable legislation. Care is taken to implement appropriate technical and administrative measures to prevent the unlawful processing of or access to personal data and to ensure the secure retention of such data. When the legal basis for retention no longer exists, personal data is deleted, destroyed, or anonymized in accordance with applicable laws.

Your Rights Under the KVKK

Under the Personal Data Protection Law No. 6698, to the extent that the conditions are met, you have the right to: learn whether your personal data has been processed; if so, request information regarding such processing; learn the purpose of the processing and whether the data is being used in accordance with that purpose; know the third parties to whom the data has been disclosed; request the correction of incomplete or inaccurate data, request the erasure or destruction of the data under the conditions set forth in the Law, and exercise your other rights as specified in Article 11 of the Law.

You can find detailed and official information regarding the protection of personal data on the website of the Personal Data Protection Authority (KVKK).

Third-Party Services and Links

Our website may contain links to third-party websites, social media platforms, or service providers. These services have their own privacy practices and policies. Third parties’ personal data processing activities are evaluated under their own responsibility.

Changes to the Privacy Policy

This Privacy Policy may be updated as necessary in light of changes in the law, on the website, or in the services provided. The current version is published on hunefes.com.

Contact and Applications

For questions and requests regarding your personal data or your rights under the KVKK, you may contact us through HÛ Nefes’s communication channels. Requests under the KVKK are evaluated in accordance with the procedures and principles set forth in the applicable legislation.

Your Control Over Your Data

The privacy of your personal data is important to us. You may request information regarding the personal data you have shared with HÛ Nefes and may request to exercise your rights under applicable laws. Your requests will be evaluated based on the nature of the request and the relevant legal regulations.